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30 May 2005 

The Eternal Question

What do women want (in video games)?

There was an excellent post on Man Bytes Blog talking about women and video games the other day. Go read it.

This question comes up all the time on WomenGamers.com and the Girl Gamers Community. Indeed, if you post this question on WomenGamers.com, you're likely to get called a troll since once could very easily just use the search function for the answer.

The gist of their answers can be summed up with: "We want the same things male gamers want -- good games" with the qualification "But we don't want vapid, objectified pieces of meat with big boobs". Women don't necessarily want "girly games". There is a large portion of women who take offense to the idea that they would even like "girly games". It's these women who enjoy pretty much what male gamers enjoy: RPGs, FPSs, MMOGs, survival horror, fighting games, rhythm games, etc. I will say that women seem to be drawn to certain genres more than others. And it's true that some women do like cute games but it doesn't mean they're more likely to go for a shite "pink/girly" game over the next Resident Evil game, even if they happen to enjoy Resident Evil and cute games.

I meant to write a long-winded entry about the topic, to elaborate on the comment I made on Corvus's blog, but time got away from me. I'll just re-post my comment here, with edits/additions:

I don't consider myself as typically interested in what the average woman is interested in (e.g. I'm not a girly girl, although I do have my rare moments), therefore many of my gaming choices are more in line with what most gamers play these days ("most gamers" being male). Having said that, as a woman, I do have opinions on this gender angle.

Rather than make games more girly ("adding pink" so to speak) people should focus on games in a more gender-conscious way. Think about the roles, characterisation, and just the image of women in games and in the marketing. Adding more female characters is a superficial step at best, but visibility does help. Creating strong, central, non-objectified female characters is something that people might look into more.

If a game would be the same with a male lead, why not think about making the lead character a woman? It worked for Metroid. Women like women characters who are strong, interesting, can kick ass, are good-looking (but not hyper-sexualised), are not objectified, but can also maintain their femininity.

In games where you have a party of adventurers, you often see that there's only one female character, and she’s usually the healer. Gender stereoptypes anyone? Why not make an equal number of male and female characters? Why not make the woman the warrior class, and make the male the cleric?

Just more awareness of the presentation and image of the female characters in video games is a step in the right direction. Maybe asking a woman's opinion on the characters? Marketing surveys perhaps? Pretty obvious, I would think.

Most of the games out there will not appeal to the non-gamer woman just on the basis of most of the marketing (which is possibly the first impression they may be getting), much less the game itself. I won't elaborate too much on the sexist advertising one sees in magazines or television, because we all know what they consist of.

When you see even innocuous (e.g. not particularly offensive) adverts on television and in magazines, whom do you generally see playing the game? Men/boys. Women aren’t visibly enjoying video games in the media, so they may assume that it’s a male past time. Vicious circle.

Society does need to change its view of video games and who plays them, no doubt, but it's not like the industry or even the players are helping to bring about this change. Whenever gamers encounter women, like in MMORPGs, they're quite often sexually harassed -- male hit on them, they get cussed out if they turn down the guy gamer, no one believes they are a woman (denying the existence of a gamer is not very welcoming), etc. Of course, that's assuming that the woman gamer will even let the 'secret' out that she's female. I know of a lot of women who will say that they are male just to avoid the harassment. Men are subject to harassment in MMORPGs, no doubt, and you could argue that women gamers just need to suck it up, however I think knowing that they should expect to be harassed might discourage women from wanting to experience online gaming at all.

The last time I checked, guys want more women playing games -- the reaction one gets in real life when they find out one is a gamer is generally the following:

1) They don't believe it at first. This is annoying, because they would never disbelieve that a guy played video games. And you have to prove that you play video games by showing your knowledge or skill. If you're a casual gamer, one is usually dismissed. And yet guys who are casual gamers can still call themselves gamers.

2) They think it’s "cool" and your "hotness" level increases because of your hobby. Once you prove that you are 1337 and worthy, you suddenly become "hot". Most of us don't like this.

3) Sometimes guys underestimate and patronise the girl gamer. They make assumptions about: her taste in games (that she likes "girly", "non-violent", or "kiddy" games), her knowledge of games (that she lacks knowledge of the industry and whatnot), and her skills (that she has less than males).

Casual guy gamers can be just as misinformed as casual girl gamers, yet guy gamers seem to get less stick for being ignorant. People seem to notice it more if a woman gamer doesn't have all the facts. Excuse us for being human, too.

For an market filled with players who would love their significant others to share their hobbies, male gamers can be insular and territorial at times. Why they are so quick to underestimate or disbelieve the existence of a female gamer just boggles the mind.

4) There are times, though, when you are taken at face value. You're treated with the same respect as any other gamer, regardless of how skilled you are, how informed you are, how many hours a week you spend playing games, or what type of games you play. You're not forced to go through a test to prove you play video games. And everyone just gets on with life.

Marketing to women is possibly a risk that publishers are not willing to take, nevermind creating women-friendly games. Why put adverts for video games in women’s magazines, when they can have a better return from ad placement in men’s magazines? I would argue that if they had to think about placing video game ads in a woman’s magazine, they sure as hell would increase their sensitivity to what that market looks for in an advertisement and in a game. If you want more women to play games, you need to place marketing where women will see it.

There is a market for girly/pink games and we can’t ignore that some girls do like that sort of stuff. However, girls grow up. And maybe the industry should, too...


Sadly, as Corvus said, the games industry sees no need to break out of their profitable target demographic (18-34, male). The industry is comfortable. They make money and they believe they know what this demographic wants. As is often painfully clear, judging by the masses of crap games targeted towards women and girls, they don't have as much of a clue of what women want. Sure, Nancy Drew is great, but honestly, a lot of girls would find it boring. Women have a variety of tastes in games, which is something that game makers need to discover. By why should they take a risk by forging into new, and potentially unprofitable territory?

And yet, Nintendo, Sony, and Microsoft at E3 2005 were loudly proclaiming that they wanted gaming to reach a wider audience. In my mind, I think Nintendo is the company most capable of this endeavour, but we shall see what happens. Hopefully, the push for wider markets will force game makers to really examine other aspects they might not have considered in the creation process.


24 May 2005 

Parts Shipped

My computer parts have started shipping! Yay!

I was at Micro Center the other day, to scope out cases. Most of them were plasticky and really naff. I want something sexy and cool, not something that looks like a spray painted rendition of Optimus Prime, in case form.

I kind of wish I knew more about computers, because knowing about that techie stuff strikes me as cool. I am not a particularly techie person, although I am comfortable with using computers and such. Because of my state of non-techi-ness, people who know about that techie stuff also strike me as cooler than the average non-techie person.

I'm lucky to have a techie friend who's willing to build me a computer.

He and his flatemate already have Guild Wars, so when I join the game, they'll be like a billion levels above me. And I'll be weak and crap. Oh well.

I'm looking forward to doing MMORPG 'research' in Guild Wars. Hehe. Soon I will be able to experience, firsthand, some (if not all) of those MMORPG horror stories told by women gamers. Of course, I will be posting my experiences here. I can't wait.


22 May 2005 

Guild Wars, Soon

I'm getting a new computer! My friend is going to build it for me. I've never had a high-performance machine of my own, and now I'll be able to play the current PC games! I ordered a bunch of parts last night. There are a few more things I need to order, and of course it does need to be assembled and tested and so forth, but the process is underway.

I know I've said before that I wasn't going to play an MMORPG, but... With the new computer, and with people I know playing, and with the fact that it has no monthly fee, Guild Wars has tempted me to the Dark Side. Since Dyannamika is also getting a new computer this summer, and because she, too, has wanted to play an MMOG, it's okay that I play, because she'll be playing, too. Right? LOL. I know! I'm a liar!!! I caved!

I seem to know a large number of online people who are playing Guild Wars. I also know some people from offline who are playing. This is happy because I won't be all alone in the world, flailing about in my n00b-ness.


18 May 2005 

E3: Strangely Not Excited

E3. Blah blah blah. Yes I am reading about E3. Maybe it's because I didn't actually watch any video footage of the press conferences, but I'm underwhelmed by the revelations of the past few days.

According to one of my computer-y friends, Sony is the only one that's doing something truly groundbreaking in terms of its new Cell processor. Apparently, it is this revolutionary processor that will upset the balance of the Force in the processing world. Whatever. However, we all know that it's the software that makes the system, and Sony has a strong third party stable.

Nintendo has yet to show anything revolutionary to me. Being able to play 20 years of its back catalogue is not revolutionary; it's not looking to the future. It's a bonus, sure. Nintendo made a broad presentation, including announcements for the GameCube, DS, and GameBoy Micro. I was sadly disappointed by the lack of detail about the Revolution, but the show is not over yet, so I am hoping that Nintendo has something up their collective sleeves.

All of them have wireless connectivity, and will sport online gaming, and foster online gaming communities. Microsoft is a step ahead of the others, because of their experience with Xbox Live.

What irks me is how everyone is pegging Nintendo as a dark horse, or underdog; either that, or they igore the Big N completely.

Games? Yes, I am interested in games. They made game announcements. I read that there was a short clip of the next-generation Metroid game. I still want specs on the Revolution, and I want to know why it is so revolutionary. Zelda? Ooh, Link can turn into a werewolf -- now all the fanfic writers can add bestiality to their stories (not my joke, read it elsewhere, but found I it funny :-P). Nintendogs coming to the US -- yay!

But has anyone noticed that most of the games announcements for next-generation consoles are sequels? Maybe it's too early to look for anything new... The show hasn't even properly begun yet...

So who is on top at the moment? I think it's too early to say. I can't say it's Nintendo, though.


17 May 2005 

Make a Star 7

Oh my stars and garters! Thank you to everyone who commented recently!

On to the post.

I first played Katamari Damacy back in October 2004 at MAGFest. I was instantly hooked. Ignoring the long queues at the DDR machine, I instead spent a good chunk of the convention hunkered down in front of this little beauty of a game. Make a Star 7 gave us huge headaches, but when I returned to the console the next day, the others had passed the stage. I again played it at Anime USA where some random fat otaku git criticised me for my lack of 1337 katamari skills on Make a Star 7. Sorry. I take offense to people who are rude to me. We weren't in a competition. It was all for fun, and he shouldn't have put pressure on me just because he was impatient for my turn to end. But I digress.

One of my friends gave me Katamari Damacy for Christmas last year. Let the record show that anyone who buys me a video game as a gift automatically becomes a "super cool friend". The only problem? I didn't have a PS2 yet. Eventually, I did get a PS2 early this year, and stared building my collection of games that everyone else had played (but which I had missed out on due to my lack of finances and me being in the UK for my studies). I call it The Great Backlog (and this isn't even the updated list, as I have been collecting yet more games to sit on my shelf; thank God I quite the game store job).

With my new PS2, game much Katamari Damacy playing ensued. Until I reached Make a Star 7. I tried and tried and tried to beat this stage many times, before getting fed up. I routinely go through periods where I will play video games a lot (usually when I have a new game), and then I will let the console sit idle for weeks or even months without playing (usually when I reach a hard part and become frustrated).

Usually I browse the interweb when I'm talking on Skype (sometimes I draw, too), but that day, I decided to be productive, games-wise. I felt I had to make some progress on my Backlog, so into the ickle PS2 went Katamari Damacy. I hadn't played this game in at least two months. I was talking to Dyannamika quite happily and playing Katamari Damacy. She was getting the play-by-play, and unfortunately I don't think I was the best conversationalist during that particular time. However, I finally passed Make a Star 7! Yay! I think the combination of my generally relaxed state and good mood just put me in a good frame of mind to pass the stage. Having a good conversation partner probably played a role in passing the stage, too.


16 May 2005 

Have You Got It Yet?

At my particular GameStop, we had some regular customers from the cinema down the hall, including a former employee. When they take their breaks, then come down to the store and chat with us. All of them are fairly cool and very pleasant to talk to. They certainly know their games, that's for sure. They would tell me that sometimes they set up Halo or some other game on the cinema screen when it wasn't in use. Pretty cool, huh? Too bad I didn't work long enough at GameStop for them to invite me to play. Although, I would have gotten owned royally, since I don't have an Xbox or even play Halo. The conversations with them were always a laugh.

I think it was inevitable that all of the movie theatre people got into World of Warcraft. Now, this is a game that I promised I would never get. Indeed, I have sworn off of playing any sort of MMOG at all. I know what my personality is like, and I know, like The Sims, I would become very quickly addicted to a MMOG. I love The Sims, don't get me wrong. I also love RPGs, and I think I would love the community interaction of a MMORPG, despite the many idiots online. The fact is, playing an MMORPG would be like too much of a good thing for me. I already spend entirely too much time online.

When I expressed these thoughts to the movie theatre guys, one of them started bugging me about getting in on the World of Warcraft action, and joining them on their server. Believe me, I was sorely tempted, but I resisted. Monthly fees also helped my resistance. I mean, $15 a month is great if you play it often, but if you want a life, it might not be worth it. Even still, whenever he was on break, the first question he asked when he dropped by was, "Do you have it yet?" This was amusing, and kind of endearing.

Now there is another temptation in the form of Guild Wars. A few months before the release, we had some in-store videos playing with footage from Guild Wars. Oh my God. The music, the graphics -- it looked amazing! All the reviews, both professional and from regular gamers have been mostly positive. However! It's an MMOG! I cannot! Not only that, it has no monthly fees! I can resist, because my laptop is quite shite. However, the family's PC is able to play the newest games. Luckily (or unluckily), most of my family is quite against me using the PC to play computer games. Resisting MMOGs is not that difficult, considering these circumstances.

Now, I may have to make an exception for a certain upcoming game based upon the works of H.P. Lovecraft, however... If I do get it, I hope my family don't mind too much.


14 May 2005 

DDR on My Local News

I forgot to blog about this yesterday in my excitement and pre-occupation with becoming a writer for Culture.Playgressive.

DDR was on the TV news again this week. A few months ago, it was on the Today show, and the other day it made my local Fox morning news show. Apparently it was a slow news day. The story wasn't too exciting, although they made it seem like DDR was a new thing -- a brand "new craze" that all the "young people" were into. Come on, Fox News! Just admit you're about five years behind the times! The story didn't portray DDR players as anything more than kids who like to game. In fact, it gave a pretty positive view of DDR, which is none too surprising, since it's one of the few video games where people are seen to be doing 'something'.

They mentioned DDR Freak and Bemanistyle -- totally mispronouncing 'Bemani', by the way. 'Bee-man-nee'? Whatever! It's 'bee-mah-nee'!

Anyway, they interviewed some players from one of my local area's mall arcades. That was where I had a 'run-in' last year with a punk kid who did not observe proper arcade queue ettiquette. My token was there first, damn it!

That place is so ghetto, and all these punks hang out there. You have the Asian hip-hop gangstas, the black hip-hop gangstas, the skinny DDR geeks, the cute Asian girls, etc. I don't know... I guess I'd have to hang out there more often to get a feel for the local players. I mean, once I started frequenting the Trocadero, I wasn't as intimidated by the local DDR stars, and found some of them to be all right. After that, even though my skills were far below anyone there, I had the confidence to get up there on the platform and play, regardless of the fact that I was only playing on Standard.


13 May 2005 

Can I Safely Say I'm a Blogger Now?

As if an audience of over 1 800 people on the Girl Gamers LJ Community wasn't enough of an outlet for my gaming culture posts, I'm now blogging about games culture on the Playgressive Network. The name takes a bit of getting used to, but at least now I have some sort of quality standard to work to (not that I wasn't already writing quality stuff, mind you! ;-)).


12 May 2005 

Games Are Good For You -- Duh

Seeing this post on Kotaku pointing to this article: Game skills pay off in real life (Mercury News) made me wonder whether I, as a gamer, am like the people cited in the article.

Got Game: How the Gamer Generating is Reshaping Business Forever is one of the books cited in the article. One of the co-authors of the book conducted a survey of business professionals which showed a correlation between managerial behaviour and gaming. "Gamers are better risk-takers, show particular confidence in their abilities, place a high value on relationships and employee input and think in terms of 'winning' when pursuing objectives."

I'm not sure about being a better risk-taker. I'm one of those people that like to do everything well, and everything perfectly. In table-top, I wouldn't call myself a power gamer, but I certainly don't like to be weak or to 'lose'. I would say that I play strategically (and within the constraints of my character's personality), and if that means calculated risk, then so be it.

If I'm playing a console RPG, I'm level-grinding like no tomorrow so that I don't die and I have to get my party members revived. So yeah, I power-game in console-style RPGs, I admit it.

However, if I'm playing a third-person adventure game, I will take a lot of risks to get past a part I'm stuck on -- even if it means dying. You can't complete the game unless you comeplete all the challenges, right? :-D Playing video games trains you to look for every possible solution to a problem, and sometimes it means getting eaten by a monster and having to try again.

As a role-player, it's fairly obvious to me that gaming can be used as a way to develop skills that are applicable to real-life situations. Even more so with live-action role-playing (LARP). One doesn't often hear the argument for playing RPGs, but LARP helped me to become less shy in social situations. RPGs force me to think quickly and imaginatively when faced with tricky situations.

During the course of many undergraduate degrees in the social sciences, one is often subjected to scenario exercises which require the student to step into a role (manager of a plant facing closure, diplomatic envoy dealing with a political crisis, economist brought on to advise on monetary policy). Even in government and the military, they do role-playing and wargaming exercises and training scenarios. The only difference between those role-playing games, and the role-playing games that I play are the setting and the scope. Their settings feature the real world, the settings I play in feature an imaginary world. But the skills are transferable.

It's pretty silly to me that gaming gets the flak it does, because the benefits of gaming, as the article cites, can be enormous -- buidling a child's vocabulary and linguistic skills by playing the dialogue-intensive Pokemon; financial and resource management in The Sims and any number of real-time strategy games, from Starcraft to Rise of Nations; keeping fit by playing Dance Dance Revolution; improving hand-eye coordination; using your mind to solve logic and verbal puzzles. The list goes on.

Although most gamers don't think deeply about what they are getting from a game, apart from entertainment, I think most of them would probably agree with the conclusions of these research studies.


08 May 2005 

We Won't Miss You!

In the first of several installments, I will recount some of the more memorable moments during my time working in video game retail. Since the events are unrelated, I won't be posting them in any sort of continuity order.

Like many retail workers, I was only a part-time employee. I have an office job, so I only worked at the weekend. My shift on this particular Saturday was no more exciting than usual.

In the afternoon, a man came in. He wanted to return a brand new, sealed game, however he didn't have a receipt. The store manager, who greeted the man as he came in, explained the return policy. We could not accept a return without some kind of proof that it had been bought from one of our stores.

As the manager explained, the man became progressively more annoyed and angry. He began swearing at the manager, saying how our store was horrible, and that it shouldn't treat customers this way, etc. Finally, it got so bad that the manager just asked him to leave. He was getting quite loud, and making a big scene. After the manager asked him to leave, the guy shouted, "I'm never shopping here again! You've just lost a customer!" or something to that effect. Then my manager replied, "Good, we don't miss you!" Dude! That was pretty cool. However, the guy, who was just about to exit, turned right around and started swearing and insulting the manager again. Finally, the manager told him that if he didn't leave, he would call the police. That made the guy a little angrier, and he let off another round of insults and swearing, but he did leave in the end.

Throughout this whole scene, I was just standing there, watching in a state of almost total amusement. It was quite amusing, although if I had been the manager, I would have felt just like him -- angry, insulted, and irritated at the gall and rudeness of this random guy, who could have stolen the game for all we know, and was now attempting to make a profit off of it.

Please respect the people who sell you games, because we have to put up with people like this.


05 May 2005 

Difficult Questions About Videogames is Now Free!

If you are in any way interested in the study of video games, then you will want to pick up this book. If only it had been published three or four years ago, when I was researching and writing my thesis. It would have been invaluable for me. Anyway, it's a great read, and some of the answers are interesting, humourous, and enlightening.

PublicBeta, an organization dedicated to live events and publishing the best new material about videogames and videogame culture, has now re-launched their website and too celebrate, PublicBeta are giving away their first videogame book Difficult Questions About Videogames for FREE for a limited time – normal price £14.95 – hurry!

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About Difficult Questions About Videogames

365 pages. 969 responses. 71 contributors.

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Their answers are radical, loving, conservative, funny, mundane, controversial and emotional - what binds them together is the commitment that these questions are worth answering, because games matter.


04 May 2005 

Sony Online Entertainment: Perpetuating Stereotypes

Sony Seeks... Well... Girls

I echo Keith Stuart's reaction.

Honestly, I wonder whether guys are flattered or insulted by such marketing tactics. Sure it's great to look at pretty women, but really, when companies appear to market their goods in this fashon all the time, makes you wonder whether they actually respect the player's intelligence. Do they really believe that most people buy games because of eye candy? Don't answer that question. *sigh*

Stuart also made a good point about the "sizeable minority" of women MMORPG players. Way to alienate and discourage half the population from playing EverQuest, Sony.


02 May 2005 

Return Policies at Game Stores

If you had a choice to shop at one of the following retail stores, which would you choose?

Both are essentially the same, with minor price variations, particularly for used games, some of which are cheaper at Store B. Both offer similar games in-stock. Both offer the option to reserve upcoming games for pick-up on the release date. Both offer a special discount card giving you 10% off of all used games, used accessories, and used DVDs. Store B offers the discount card at $5 more, but with more benefits, such as a 12-issue magazine subscription. Store A offers the card for $10, but without a magazine. The big difference is in their return policies...

Store A

All used and new video games and accessories must be returned within 14 days, with a receipt. If nothing is wrong with it, and it is opened, the item cannot be returned for any reason. If there is something wrong with it, you may exchange it for the same item, or get a refund. Unopened items may be returned for a refund or exchange.

Store B

All new video games and accessories may be returned within 30 days, with a receipt. If nothing is wrong with it, and it is opened, the item cannot be returned. If there is something wrong with it, you may exchange it for the same item, or get a refund. Unopened items may be returned for a refund or exchange.

Used video games can be returned or exchanged for any reason within 7 days, with a receipt. Even if you think the game sucks, you can return or exchange it, provided you have a receipt. The store is not a rental service. It is at the manager's discretion to allow returns of this kind, so if the manager thinks the customer is abusing this, s/he can refuse the return/exchange.

Used video games, accessories, and consoles have a 90-day defect guarantee. If it breaks or doesn't work within this period, you may return or exchange the defective item with your receipt.

Choose

I think it's an easy decision, and not because I'm soon to be a former employee at the Store B (I'm being hired at an office job, and need to quit my weekend job because a 7-day work week has been burning me out). I shopped at Store A a few weeks ago, and found a hard-to-find (used) copy of Resident Evil 2 for the GameCube. I snapped it up immediately. Later, I found the same game cheaper on eBay. So, I decided to return the game to Store A. The manager gave me a hard time, of course, which is fair enough, because I was in violation of their return policies (I had opened the game). Eventually, I talked him into giving me a refund in store credit, and I also bought a cheap used game to lessen the blow.

This experience at Store A, where I had often shopped prior to my 5-month employment at Store B, has driven home my determination not to give Store A my business any longer. Their return policies are just too inflexible for me. I never bothered to care where I shopped for games, because I usually never made returns. However, now that I had to return something, I appreciate Store B's policies more.

My decision will be moot in a year, since Retail Chains A and B have completed a merger. But for now, I'll only be shopping at Store B if I can help it. If you hadn't already guessed, Store A and Store B are EB Games and GameStop, respectively.

Since EB Games seems to be the 'loser' in this merger, I expect that it will incorporate a lot of GameStop's operating practices. Hopefully GameStop won't decide to adopt EB Games's return policies when the two start to fuse in six months or a year.